Our Quality Control Measures

• Data validation procedure is stringently applied in all the processes to avoid befuddlement and ensure that our clients get actionable, reliable and valid results.
• Central briefings are done for Project Executives, Field Supervisors and Interviewers, followed by round mock interviews and trial calls.
• In each selection and interviewing period, Interviewers are accompanied on their rounds of interviews by the Field Supervisors.
• To boot:
  • At least 15% of all interviews are accompanied.
  • Field Supervisors back checks at least 20% of interviews.
  • Incentives are given to field staff that achieves verifiable 80% quality assessment in questionnaire administration.