Our Quality Control Measures

  • Data validation procedure is stringently applied in all the processes to avoid befuddlement and ensure that our clients get actionable, reliable and valid results.
  • Central briefings are done for Project Executives, Field Supervisors and Interviewers, followed by round mock interviews and trial calls.
  • In each selection and interviewing period, Interviewers are accompanied on their rounds of interviews by the Field Supervisors.
  • To boot:
    • At least 15% of all interviews are accompanied.
    • Field Supervisors back checks at least 20% of interviews.
    • Incentives are given to field staff that achieves verifiable 80% quality assessment in questionnaire administration.

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